Return Policy

Return & Refund Policy

At Word Works Publishing, we strive to ensure your experience with our books and wellness tools is both empowering and satisfying. If for any reason you're not fully happy with your purchase, please review our return and refund policy below:

Physical Products (Books, Journals, etc.):

  • Returns:
    We accept returns within 14 days of delivery. Items must be unused, in their original condition, and in original packaging.

  • Eligibility:
    To complete your return, we require proof of purchase (such as your order confirmation email).
    Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or damaged item).

  • Damaged or Defective Items:
    If your order arrives damaged or defective, contact us within 7 days of receipt with photos, and we’ll send a replacement at no cost.

  • Return Shipping:
    Customers are responsible for return shipping unless otherwise agreed. Please use a trackable shipping service.

Digital Products (eBooks, PDFs, Printables):

  • Due to the nature of digital products, all digital sales are final and non-refundable.
    If you experience issues downloading or accessing your product, contact us—we’ll make it right.

How to Request a Return:

Email us at wordworkspublishing1@gmail.com with your order number, the reason for your return, and any relevant photos if applicable.

Contact Us

If you have any  questions about your order or our return policy, reach out anytime at wordworkspublishing1@gmail.com or use the contact form on our website.